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Privacy Policy

Your Privacy Matters at Alexander House of Flowers

At Alexander House of Flowers, we recognize the importance of maintaining your privacy and are committed to safeguarding the personal information you share with us. Our privacy policy outlines the types of information we collect, how we use it, and the steps we take to ensure its security.

Collection of Personal Information

To provide exceptional services and enhance your experience with us, we collect personal information when you interact with our website or make a purchase. This information may include your name, email address, billing and shipping addresses, phone number, and payment details. We only collect this information with your consent and for the specific purposes outlined in this policy.

Usage of Personal Information

The personal information we collect from you is used for fulfilling orders, providing customer support, and, when applicable, sending newsletters or promotional materials. We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers to facilitate our business operations, such as payment processing, order fulfillment, or email marketing.

Protecting Your Information

At Alexander House of Flowers, we take the security of your personal information seriously. We employ industry-standard security measures, including Secure Sockets Layer (SSL) encryption, to protect your data during transmission and storage. While we work diligently to maintain a high level of security, we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. By using our website and services, you acknowledge and accept the inherent risks associated with providing personal information online.

Cookies and Tracking Technologies

We use cookies and other tracking technologies on our website to enhance your browsing experience, analyze site traffic, and improve our site’s overall functionality. Cookies are small text files stored on your device that help us recognize your preferences and provide personalized content. You can disable cookies in your browser settings, but doing so may affect certain features on our website.

External Links

Our website may contain links to third-party websites that are not owned or controlled by Alexander House of Flowers. We are not responsible for the content, privacy policies, or practices of these external websites. We encourage you to read the privacy policies of any external websites you visit.

Policy Updates

We reserve the right to update or modify our privacy policy at any time without prior notice. We encourage you to periodically review this policy to stay informed about how we protect your personal information.

Contact Information

If you have any questions or concerns about our privacy policy, please feel free to contact us at 08 9343 7031. We value your trust and are dedicated to addressing your concerns and ensuring your privacy is protected.

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